Select the option to set up these controls and follow the on-screen prompts. Good Luck. 35 BT Smart Controls | Support | Terms and Conditions | @ British Telecom 2023 BT Parental Controls doesn't inspect content returned from a site, it looks at the URL and the category it has been assigned to. There are a range of filters to choose from to block content and usage. 1 of Echo Dot (5th Gen, 2022 release) Kids | Designed for kids, with parental controls | Dragon. The guarantee only applies when your Smart Hub 2. There is obviously a software problem with the access controls on the new hub which has also been reported on other threads on the forum. When I first started using the. By Sam Loveridge December 13, 2013 5:35 pm GMT. Switch BT Total Broadband Home Hub 3 User Manual And Troubleshooting. 168. A site is being blocked incorrectly by BT Parental Controls. Thanks. Smart Parental Control Capabilities. Launch your browser and visit a website of your choice. BT Parental Controls and BT Web Protect are two separate products which protect against different types of online threats and you can have both services switched on and working at the same time. There are a range of filters to choose from to block content and usage. Smart Hub BT Mini Hub BT Mini Connector BT TV box Hello What’s in the box Get to know your Smart Hub Front Back. Also bear in mind, if your kids are tech savvy you will never win. Set up your BT Smart Hub 2 by following the instructions in the EE app. Follow these easy steps to set up BT Parental Controls to block YouTube:BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. To manage your settings, you need to log on to your BT account online. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. pausing the internet for your children during mealtimes or after bedtime). 4GHz or 5GHz band, depending on. Home Broadband. Step 3 – Select the app you would like to lock. indd 4 06/06/2017 11:48BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. Your payment PIN can be used to. They are easily over come and are device specific. I have found a temporary solution to this by removing the tick that bars media streaming, I can still then have parental controls enabled; however, I don't want to enable all media streaming but just media streaming for the Firestick. Learn how to get the best wi-fi performance at home >. BT Virus Protect Download it on your device so you’re protected whenPress the power button HDMI port for Ultra HD Powerline Adapters to the front of your TV Box to turn and HDR. Searching the forums I see this question has been asked before (2016 and 2018) but is there really still no change on this?I am using a FTTP Smart Hub 2 which has been factory reset and I have also tried a different Smart Hub 2. That will clue him in on your activities, and you wont be able to completely hide. Mini Hub switch pdf manual download. 3. 3MB/sec by a 10MB/sec margin, and its. Type 192. The parental controls set for your Smart Hub 2 will also apply for your Hybrid Connect. 2. Home network (24 pages) Switch BT Home Hub Quick Start Manual. We have gone from no sites being blocked even though the filter level was set at light, to now nearly all sites being blocked as it says we have strict filter level. I have restarted the Smart Hub but still does not work. Payment PIN for authorising payments; Parental control PIN for keeping children safe by restricting access; You create these when you first set up your TV box. More top tips include: Talking to your child. I have restarted the Smart Hub but still does not work. We regularly release software upgrades for our Hubs. BT Virus Protect Download it on your device so you’re protected whenHello, Currently my BT router blocks access to various miscellaneous sites even though parental control is off. BT clearly takes online security seriously, with a three-pronged defence system – Parental Controls allow you to control what can be accessed online, Virus Protect covers up to 15 devices against harmful software and activity, and Web Protect offers warnings if you ever come across anything that seems fishy. There are three predefined filter levels (strict, moderate and light) available or you can customise your protection. For example, you can control your children's internet use when you're not about. 11078-BT - I'm assuming this is the latest since I got the SH2 2 weeks agoHi, I'm so sorry your parental controls have stopped working. We regularly release software upgrades for our Hubs. 5. 1 4 Welcome to BT Broadband 3732 BT Smart Hub-A User Guide-SI v6 [2]. @SteveoSteve. Tap Activate Parental Controls. You may want to keep your Mini Hub plugged in to make sure your home stays. ADSL/Copper broadband. Money. BT Access Control will block all incoming and outgoing Internet traffic to specific devices at the times you choose. Once BT Web Protect is turned on, all devices using your home BT Broadband connection will be protected when you're on the internet. Coverage checker. 99. Home phone including Digital Voice; BT Mobile; Email. The default PIN is 1234. Open a search engine of your choosing. Wi-Fi dead-zone killer; Superior Tri-Band Speed; Built-in smart hub. Use your parental control PIN to control access to programmes with an age rating. Help & supportI got BT Broadband set up last Tuesday. Parental Controls are set by default on the Min Hub. . You need to change this to “Manual”. The GHI shows you how. It’s also important to consider installing anti-virus software and parental controls: Remember that parental control settings are only one part of online safety. Set Access control feature enable to ‘yes’. Press the Xbox home button. When I login to MyBT and go to the Parental Controls settin. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to inactive. • BT Hub/SmartHubs 4, 5 and 6 (Scheduling on SmartHub 6 models) • CenturyLink models. 2. 1. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. Yes, you can use any third party router with BT broadband. Bolt-ons. Use a wired connection. The issue I'm having is tha. . If you change your settings, you’ll need to restart your handset. 4. Your Hub will be called something like BTHub6-ABCD. Set time limits: This is a great way to make sure your kids aren’t spending too much time online. When Parental Controls are enabled on the latest BT hub it stops the Amazon Firestick from accessing any live TV or catch-up TV, including BT iPlayer and ITVX. indd 4 05/06/2017 14:43 BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. (21 pages) Switch BT Home Hub 5 Information And Troubleshooting Manual. Unfortunately there are no current plans for parental controls on the BT Business hubs, though I fully appreciate the need, especially in the current climate, I do apologise about that. Once activated, you will then be able to change your filter level to. This will let you watch subscription channels like BT Sport or use catch-up services. I think the answer to this is going to be a big fat resounding, 'NO', but I'll ask anyway. I am not sure if my daughter has done something to her laptop to prevent me from setting time controls as she has some tech savvy f. 30K views 8 years ago. . You have had too many unsuccessful attempts to login. In addition, a Smart Router typically offers better range than a Smart Hub and can be used with any Internet Service. I have done so a number of tim. These filters will also apply if you use your BT ID to log in to BT Wi-fi. Advanced parental controls: Creating and managing separate Wi-Fi networks has limitations around number of networks and. If you have full fibre FTTP, you simply need a router. This is actually faster for the console. If you delete your account – your settings will be lost. Packet loss will happen if the cable connections are incorrect and the connection is loose. 3. Shame it can’t handle tagged Vlans so you could restrict the limit on one while the other Vlans use separate credentials. . BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. Flexible and affordable sim only deals with no contract. Protects all devices (computers, laptops, tablets, iPads, mobile devices. For business and public sector; For global business; Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn. Someone posted an answer to a similar question which was a link to information, but that link does not work. The 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. Flexible and affordable sim only deals with no contract. With BT access controls you can manage how your device accesses the internet during certain times of the day. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. At this stage, you’ll be asked to enter your admin password. They are easily over come and are device specific. TV Packages. e. Please would someone post the fix in words as an answer to this. 1 4 Welcome to BT Broadband 3732 BT Smart Hub-B User Guide-SI v7 [2]. You can get BT Parental Controls by accessing them through your My BT account. My online account says it's activ. If you delete your account – your settings will be lost. I have followed all of the recommended advice from BT and the community forum. Cell Phones. I know you can get various parental control software for most devices but I. I receive emails saying they are ac. Banda. If your device supports WPS, press the button on your Hub –. You should be able to do this with certain 3rd party routers however, but not on the Business. Check the instructions that came with your router for how to do. Get to know your Ultrafast Smart Hub 3 How to set up and get connected 4 Get more with My BT 6 Get ready with your BT Extras 7 Troubleshooting 8 Hub Manager 10 Need some help? 11 Other information 11 Thanks again for choosing BT. My plusnet hub was working 10 days ago but I must admit I didn't check it was the other day when I swapped it for the BT business smart hub. Low on minutes, data or texts? Just add one of our bolt-ons. Once activated, you will then be able to change your filter level to. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. Energized. BT Smart Hub Aerial cable (not supplied) Go straight to step 2 if you don’t have an aerial and are going to stream via the internet. Learn about online safety. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads,. I have BT Fibre with Smart Hub 2. I have turned on and off my smart hub and also reset it several times over the months sinc. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. g. Find ‘Manage your extras’ towards the bottom of the page. It’s also important to consider installing anti-virus software and parental controls:HI, I recently upgraded to Fibre 300 and have the Smart-hub 2. 02. 5. If you have more than one child, you can set up different parental controls for each child. Download the app and connect it to your camera to: - get sound and motion alerts straight to your phone, so you’ll be the first to know when something happens. Ive had a long couple of weeks. A factory reset is a ‘last resort’ option as you lose all updates that you’ve made to the hub including wireless network name and password updates. BT’s parental controls offer tight restrictions on what your child can see online. 10-04-2021 3:27 PM. Flexible and affordable sim only deals with no contract. The Light level blocks pornography, obscene or. Turn on Windows 10 parental controls, then select Start > Settings > Accounts > Family & Other People > Manage Family Settings Online. BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. Open the web browser on any device, preferably a PC or laptop, and type 192. Click on the device from the list. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. . 1. Follow these simple steps to permanently remove BT Parental Controls. 5. The Account Holder needs to set up and maintain this service. Once you’ve clicked on the device, the following screen should appear. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. The Smart Hub 2 router has improved Wi-Fi performance compared to the original Smart Hub. Enter your admin password. You can then set up your BT Smart Hub. BT Broadband Parental Controls information Type of guide Broadband & Mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Re: BT Hub Blocking Access to a Website. Click on the clock icon and set the times when the restrictions apply by clicking in a box and dragging the cursor over the required blocks. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Low on minutes, data or texts? Just add one of our bolt-ons. . 99/month. 168. Simply follow the steps below. From the app, click More then select Your wi-fi network. Tap Echo & Alexa and select the device you want to enable controls on. There are two PINs: one for parental control and one for payments in BT Player. Bundle Price: $89. RyanJames. There are a range of filters to choose from to block content and usage. BT Complete Wi-Fi – Performance. It was something technical on BT's side of things. BT Business Smart HubParental Controls not working. Teenage son is still able to access sites blocked. Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. 1. There are a range of filters to choose from to block. The default PIN is 1234. You need to change both. TVS. 1. My previous address with an. Simply follow the steps below. Go to your Netflix player – if it’s a smart TV for instance you should have a “network setup” page or similar (you may need to consult the manual there) 6. There are a range of filters to choose from to block content and usage. I went through 3 of those and to no avail. The guarantee only applies when your Smart Hub 2. Simply log into My BT and navigate to the ‘TV and Sport’ section under ‘Your products’. Use your parental control PIN to control access to programmes with an age rating. 50K+ Downloads Everyone info About this app arrow_forward Check in when you’re miles away Watch over your family, pets and home wherever you are. BT Parental Controls help keep your children safe online. (13 pages) Switch BT Home Hub Quick Start Manual. I'll bookmark this post and when I find out more information I will update this. 3. You can get BT Parental Controls by accessing them through your My BT account. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. All he needs to do is log onto the homehub and see a new connected device. Hi @Abbasbot, welcome to the community and thanks for posting, you'll find access controls for your Smart Hub 2 in the My BT app. We’ll email or text you when your broadband is ready. This has been the case for at least 4 weeks. I want to get some semblance of parental control over internet usage by my 10 year old twins who are breaking up for 8 weeks and are completely screen addicted . Can you confirm that is your BT Mobile parental controls that you are trying to turn on,. Switch BT Smart Hub 2 User Manual (2 pages) Switch BT Smart Hub User Manual. See how to set up BT Parental Controls and which sites to block. Back to Top. Click on the device from the list. . My new BT home hub 5 also arrived yesterday and parental controls don't work with that either. Broadband. Network IP on Macbook now shown as 192. The same firewall and BT Parental Controls from the company's previous models are also included, so you can restrict web access if needed. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. Mobile. Our network reaches over 99% of the UK, so we've got you covered. If you are setting up a BT hub for the first time, it's very simple to set up parental controls. Sites such as Google are defined as 'Search Engines' and are not blocked by BT Parental Controls. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. If I try to access a blocked website, I just get a 'Forbidden' message with no further options. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. Parental controls and PINs. Once you’ve clicked on the device, the following screen should appear. How about you try respecting your parent's rules. It works fine, however whenever I, or more usually a visitor, connects a device to it for the first time (typically wirelessly) the user is unable to browse until they have fought their way past some parental control set-up pages. 11ac. There have been a few issues with parental controls not activation due to data mismatch. BT Parental Controls help keep your children safe online. • Stop smart devices from sending traffic on internet (printers, etc). Scroll down to and click on the Manage your extras button. Parents be aware that the latest firmware update has removed the ability to manage access control in Home Hub 2. You will either need to wait and see if this is fixed with a software update sometime in the future or you do as was suggested in message 9 most o The premium is £5. Its probably being blocked by parental controls or BT Web Protect. But on the PCs I have changed the DNS settings to family shield with openDNS. Home phone & Mobile. Seems a shame that the BT Parental Controls settings seem to make no difference. BT Broadband . Deco M9 Plus smart mesh WiFi system provides tri-band WiFi for homes up to 6500 sq. 254 into the address bar. Parental Controls - suggestions how to delete? I am temporarily using BT Mini Hub (after telegraph pole knocked down outside bringing all the lines down, and will not be normal broadband service for several more weeks at least). The Account Holder needs to set up and maintain this service. Home phone including Digital Voice; BT Mobile; Email. Find the best signal location in your house - this is often near a window. If you delete your account – your settings will be lost. There are a range of filters to choose from to block content and usage. I've successfully been using groups on the My BT app to control all the devices in my house, as different age kids go to bed at different times. There are two PINs: one for parental control and one for payments in BT Player. 16. If you already have BT Broadband and wish to add parental controls to your hub, you can do this online using your My BT account. Options. There are a range of filters to choose from to block. Schedule time offline. Press then go to (Settings) (at the top right of your screen) and select Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. How to return the 4G Mini Hub. To lock apps: Step 1 – From the Smart TV home menu, select Apps. Our network reaches over 99% of the UK, so we've got you covered. There are a range of filters to choose from to block content and usage. Includes BT Virus Protect and a BT. Having not used access controls on any of the Homehubs, I was going on information that other posters provided. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. There is likely a data mismatch on the system that puts the controls on your broadband and we'll be able to get a case raised to get that looked into. I am trying to override a blocked site but BT. BT Access Control lets you set times when certain devices on the network can't connect to the Internet. You can adjust these settings in the mobile section of MyBT. Tap the button to toggle on Amazon Kids and follow the in-app prompts. Controls & Settings guide. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. Go to the URL of a proxy site. Please note: the Smart Hub 2 doesn't have this capability as it's designed for use with Complete Wi-Fi. DarrenW sorted it out for me. Choose your child’s device below to find step-by-step instructions on setting up parental controls. 5. You can change it at any time. BT Parental Controls Help to keep your family safe online by filtering inappropriate content. This happens even if you have removed or disabled the online parental controls with BT Homehubs as per our FAQ section. . Follow these easy steps to set up BT Parental Controls to block YouTube:The ideal parental control companion. 4GHz or 5GHz band, depending on. The parental controls have not worked since it was connected. . Parental controls wont turn off. With BT access controls you can manage how your device accesses the internet during certain times of the day. Sadly he has. If you delete your account – your settings will be lost. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. Once activated, you will then be able to change your filter level to. Its probably being blocked by parental controls or BT Web Protect. All you need to know about your BT Business Smart Hub. At this stage, you’ll be asked to enter your admin password. Here s what s in this guide What s in the box 2 Get to know your BT Smart Hub 3 How to set up and get connected 4 Get more with My BT 6 Get ready with your BT Extras 7 Troubleshooting 8 Hub Manager 10 Need some help? 11 Other information 11 BT Smart Hub Power cable and plug (in two parts) Filter Broadband cable (grey ends) Wireless. Set up and use Parental Controls. You can google how to do this. Hi kimb1, BT Whole Home Wifi Mini system does not support scheduling (blocking certain devices from using the internet as specified times). BT Parental Controls allow you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot. Temporarily turn off parental controls. Works when using your BT ID on UK BT Wi-fi hotspots. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. You could disable Wi-Fi on the home hub, and use a wireless access point instead, which has filtering. Follow these easy steps to set up BT Parental Controls to block YouTube:WPS Unplug any existing broadband kit, then…. With a few taps you can see how much you’re using on your BT landline, broadband, TV and mobile, check your current broadband status and pay your bills quickly and easily. Put the box into the original mailing bag and seal with the sealing strip. Our network reaches over 99% of the UK, so we've got you covered. . Flexible and affordable sim only deals with no contract. BT Parental Controls is a network based solution designed to help parents protect their children online. I have tried everything, help pages on BT. Pay nothing until Spring 2024. You have been temporarily locked out. If you are not able to. Select More Options > Content Restrictions > turn on Block Inappropriate Apps And Games and Block Inappropriate Websites. TV accepts this on manual, but still fails at gateway (tried 192. BT Smart Hub (088138) at great prices. Compatible with Velop Whole Home Wi-Fi System, Parental Controls via Linksys App, Works with Alexa) Click For Price: TP-Link: AX5400:Combating that is one of the best uses of Xbox parental controls. Follow these easy steps to set up BT Parental Controls to block YouTube:Solved: Urgent please Help - How to set up parental contro. BT Broadband guide Parental Controls information Type of guide Broadband & mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. BT Sport; Mobile Plusnet Mobile; Sim only deals. or call 08454 123 662 from any other device. - see in the dark – the app comes with night vision. 5hrs trying to figure this out. HI Josie. com , so we can help you troubleshoot. • Control your Kids internet access with touch of a button. Parental control apps are no use what so ever. There are three re-defined levels of restriction: Light, Moderate and Strict, but you can tailor these levels to your own requirements. Hi, Thanks for posting, and welcome to the community. ft. Your hub might need to update its software. The Parental Controls are separate to the wifi controls, to set them up see below. This issue was resolved by resetting my Smart Hub 2 to its factory settings. It usually takes around 20 minutes, but it can sometimes take up to 1 hour. All powered by Circle’s award-winning technology, used by hundreds of. These filters will. Press then go to (Settings) at the top right of 1 month free, then £3. It is quite easy to do, log in to your BT account and select your products, the HALO should show up. MAC randomisation is a common option on most modern devices, so that tends to defeat any form of applied restrictions. 1. Okay, so in the last few days if i try to access certain site, I get a blue screen telling me I can't because the account holder has enabled a light filter on parental controls. 5. BT Home Hub 4 and. BT Parental Controls help keep your children safe online. Scroll to the 'BT Parental Controls' section and click the Manage BT Parental Controls link. In my conversations with BT Tech, they have said it is showing i do not have Parental Controls switched on and have not been able to tell me what the problem is. They work by stopping your device accessing 18-rated content on our network. Bolt-ons. ThatÕs why we include BT Parental Controls free with all our broadband packages. Select Next. This Parental Controls feature allows you to set up unique restrictions on internet access for each member of your family. BT Broadband . Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. BT Employee. I have done so a number of tim. You may want to keep your Mini Hub plugged in to make. which is BT infinity and using the now tv app on xbox or pc. Your payment PIN can be used to. screen time online . I've seen this happen before when a Fibre upgrade has been delayed and it is due to a mismatch with our system records. Type 192. Use your parental control PIN to control access to programmes with an age rating.